THE ROLE OF HUMAN RESOURCES IN IMPLEMENTING ARTIFICIAL INTELLIGENCE IN HOSPITAL MANAGEMENT
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THE ROLE OF HUMAN RESOURCES IN IMPLEMENTING ARTIFICIAL INTELLIGENCE IN HOSPITAL MANAGEMENT
Authors:
Punam Kushwaha, Apoorwa Mishra
ABSTRACT: This research paper explores the strategic role of Human Resource (HR) departments in the adoption of Artificial Intelligence (AI) within hospital management. It highlights how HR facilitates workforce adaptation, ethical AI use, recruitment, training, and performance evaluation in AI-driven healthcare systems. The study examines AI applications like automated scheduling, predictive staffing, and AI-based hiring, while addressing challenges such as employee resistance, ethical issues, and the need for upskilling. Using both qualitative and quantitative methods, the research emphasizes that HR's active involvement is vital for effective AI integration, ensuring both technological advancement and a human-centric approach in healthcare.
Keywords: Artificial Intelligence, Hospital Management, Human Resource Management, AI Implementation, Workforce Adaptation, Healthcare Administration.
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