The Role of E-Commerce in Enhancing B2B Marketing Effectiveness in India: A Secondary Literature-Based Perspective
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The Role of E-Commerce in Enhancing B2B Marketing Effectiveness in India: A Secondary Literature-Based Perspective
Authors:
Chahak Jain*, Dr. Gazala Yasmin Ashraf**
*BBA Student, **Professor and Head
Amity Business School, Amity University Chhattisgarh
Abstract: This research paper explores the pivotal role of e-commerce in enhancing B2B (Business-to-Business) marketing effectiveness in India. Through a comprehensive review of secondary literature, the study identifies the major drivers, benefits, challenges, and future implications of e-commerce in B2B contexts. The findings highlight a widespread understanding and adoption of e-commerce tools in Indian B2B sectors. However, obstacles such as digital trust and cybersecurity remain pressing. The research provides recommendations to optimize e-commerce strategies and facilitate digital transformation for improved B2B performance.
Keywords: B2B marketing, E-commerce, digital strategy, trust, India, literature review, technology adoption
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