The Dual Disruption: E-Commerce Transformation and the Rise of Sustainability in Business Strategy
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The Dual Disruption: E-Commerce Transformation and the Rise of Sustainability in Business Strategy
Authors:
Bhavjot Singh Kohli, BBA Student
Dr. Gazala Yasmin Ashraf, Professor and Head – UG Management
Amity Business School, Amity University Chhattisgarh
Abstract: This research paper examines two interconnected forces reshaping contemporary business ecosystems: the disruptive rise of e-commerce and the accelerating adoption of sustainable business practices. The first part analyzes the impact of e-commerce on traditional retail, focusing on market disruptions, shifting consumer expectations, and adaptive strategies. The second part explores the growing integration of sustainability into corporate management, with a focus on Environmental, Social, and Governance (ESG) frameworks, regulatory drivers, and innovation. The paper concludes by identifying the convergence of digital and sustainable models as the defining trend of the future business landscape, underscoring the need for businesses to recalibrate strategies to remain competitive, resilient, and responsible.
Keywords:
E-commerce, Traditional Retail, Digital Transformation, Sustainable Business Practices, ESG (Environmental, Social, Governance), Omnichannel Strategy, Consumer Behavior, Green Innovation, Corporate Sustainability
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