• Version
• Download 11
• File Size 419.51 KB
• File Count 1
• Create Date 9 June 2025
• Last Updated 9 June 2025

The Impact of Digital Payment Systems on Financial Inclusion in Rural Areas

Author- Aadarsh Agrawal

Co Author- Dr. Shweta Patel

BBA, Amity Business School, Amity University Chhattisgarh

Abstract 

In recent years, digital payment systems have emerged as critical tools in bridging the financial gap in developing nations. This research investigates the role of digital payment systems in enhancing financial inclusion in rural India, a country that represents both the challenges and potential of digital transformation. The study explores how platforms like Unified Payments Interface (UPI), Aadhaar-enabled Payment Systems (AePS), and mobile wallets have influenced financial behaviour and access to financial services in remote areas. Employing a mixed-method research design, data was collected from 200 rural respondents using structured questionnaires. The study finds that while digital payments significantly contribute to inclusive finance, barriers such as poor digital literacy, limited internet access, and distrust still hinder widespread adoption. Policy recommendations emphasize strengthening digital infrastructure, promoting financial education in vernacular languages, and building trust in digital systems to enable a truly inclusive financial ecosystem.