Design and Implementation of an Integrated Online FIR and Community Service Register Management Application
- Version
- Download 16
- File Size 413.57 KB
- File Count 1
- Create Date 28 July 2025
- Last Updated 28 July 2025
Design and Implementation of an Integrated Online FIR and Community Service Register Management Application
1K. TULASI KRISHNA KUMAR, 2DURGA SOWJANYA
1Assistant Professor, Training & Placement Officer, 2MCA Final Semester,
Master of Computer Applications,
Sanketika Vidya Parishad Engineering College, Vishakhapatnam, Andhra Pradesh, India.
Abstract
Timely and transparent registration of criminal complaints is pivotal to the rule of law. Yet in India and many developing jurisdictions, manual, station‑centric processes for lodging a First Information Report (FIR) or obtaining a Community Service Register (CSR) receipt continue to create bottlenecks, subjective gate‑keeping and opportunities for corruption. This paper presents the architecture, prototype implementation and evaluation of an Integrated Online FIR & CSR Management Application (IFC‑MA) that unifies citizen self‑service, police workflow and analytics on a single secure cloud platform. A mixed‑methods pilot across two districts demonstrates a 62 % reduction in average FIR registration time and a 41 % increase in CSR issuance for non‑cognisable offences, while maintaining evidentiary integrity and regulatory compliance. The findings indicate that IFC‑MA can serve as a modular plug‑in to the national Crime and Criminal Tracking Network & Systems (CCTNS) and accelerate the Government of India’s Digital Police vision.
Keywords: Online FIR, Community Service Register, CCTNS, e‑Governance, Crime Reporting, Data Analytics, Citizen Service Delivery
Download