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A Study on Effect of Employee Engagement on Organizational Performance

Author 1: Mrs N. SakthiPriya, Research scholar, Government arts and science college

Department of Research and Business Administration ,Kangeyam.

Author 2:  Dr.P.Komarasamy HOD & Associate Professor, Government arts and science college

Department of Research and Business Administration ,Kangeyam

Author 3: Mrs N.Sakthi Priya, Assistant professor,Department of Business Administration,

Surya Engineering college, Erode

Corresponding author: sakthipriyamba89@gmail.com

ABSTRACT

This case study explores the relationship between employee engagement and organizational performance within a selected organization. In the current competitive business environment, companies must maximize human capital to achieve sustainable growth and success. Employee engagement, defined as the emotional and psychological commitment an employee has toward their organization, plays a pivotal role in driving performance, innovation, and retention. Using both qualitative and quantitative data from the case organization, this study analyzes how engaged employees contribute to productivity, customer satisfaction, and profitability. Findings reveal that higher levels of employee engagement lead to improved morale, reduced absenteeism, and enhanced overall performance. The study underscores the need for strategic engagement initiatives aligned with organizational goals. Employee engagement has emerged as a critical factor influencing organizational performance in today’s competitive business environment. This study explores the relationship between employee engagement and key performance metrics such as productivity, innovation, customer satisfaction, and overall profitability. Engaged employees demonstrate higher levels of commitment, motivation, and alignment with organizational goals, fostering a culture of collaboration and continuous improvement. The research examines factors contributing to employee engagement including leadership style, work environment, recognition, and professional development and how these elements impact performance outcomes. Through qualitative and quantitative analysis, the project aims to establish a clear link between engagement strategies and improved organizational results, offering actionable insights for management to enhance workforce engagement and drive sustainable performance growth.

KEYWORDS:Employee Engagement, Organizational Performance, Motivation, Productivity, Commitment, Retention, Job Satisfaction, Case Study, Human Resource Management