A Study on Post-Discharge Calls and Their Impact on Patient Health

Authors

• U. Suji, Assistant Professor, Department of Hospital Administration, Dr.N.G.P Arts and Science College, Coimbatore.
• S. Vinojan II M.Sc. Hospital Administration, Dr.N.G.P Arts and Science College, Coimbatore.

Abstract

Hospital discharge is a critical transition point in patient care, where proper follow-up is essential to ensure recovery and prevent complications. This study explores the significance of post discharge follow-up calls in monitoring patient health, addressing concerns, and reducing hospital readmissions. It evaluates the effectiveness of these calls in improving patient adherence to treatment, identifying early complications, and enhancing overall satisfaction. The research is based on data collected from a multi-speciality Hospital in Coimbatore, analyzing patient responses and hospital staff feedback on the implementation of systematic post-discharge follow-up programs.