A STUDY ON ROLE OF AUTOMOBILE INDUSTRY IN INDIA AND ITS CUSTOMERS SATISFACTION
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A STUDY ON ROLE OF AUTOMOBILE INDUSTRY IN INDIA AND ITS CUSTOMERS SATISFACTION
PRANJAL RATHORE
AMITY BUSINESS SCHOOL
AMITY UNIVERSITY, CHHATTISGARH
Pranjal.rathore9661@gmail.com
SHWETA PATEL
ASSISTANT PROFESSOR
AMITY BUSINESS SCHOOL
AMITY UNIVERSITY, CHHATTISGARH
spatel@rpr.amity.edu
Abstract
Client satisfaction is defined by ISO 9000 as the opinion of druggies regarding how well a product satisfies its requirements. A veritably particular evaluation is that of client satisfaction. The main factor propelling the expansion of the Indian machine assiduity is the rise in demand for buses and other vehicles, which is fueled by rising inflows. The development of accessible prepayment plans and customized backing options has also backed in the expansion of the bus assiduity. Encyclopedically, the automotive sector is a significant artificial and profitable force. It produces 60 million motorcars and exchanges annually, which regard for about half of the oil painting consumed worldwide. There are 4 million direct jobs in this assiduity, and numerous further circular jobs are created. Indeed if a lot of big businesses struggle with overcapacity
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