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DEVELOPMENT OF EMPLOYEE PERFORMANCE MANAGEMENT SYSTEM USING WEB BASED TECHNOLOGY

Mrs.S.Maheswari, Assistant Professor, Department of Computer Science and Engineering,

Nandha Engineering College Mail Id: maheswari.s@nandhaengg.org

S.R.Ashwin 1, S.Aswin 2, DharaniDharan.A.C 3, P.Logesh 4
1,2,3,4 -Student Department of Computer Science and Engineering, Nandha Engineering College, Erode, TN, India

Abstract - A software program called the Vessel Shop Management System is intended to make vessel repair and upkeep companies' activities more efficient. This system consists of a number of components, including those for managing employee information, attendance, salaries, customer complaints, and maintenance teams. Employers can keep and handle employee data, such as their contact information and job history, with the aid of the Employee Information Management module. The Employee Attendance Management tool helps with handling time-off requests, such as medical leave, holiday leave, and personal days, and keeping track of employee attendance. The Employee Salary Management section creates payslips and handles employee wages, taxes, and perks.

Businesses can handle client complaints, watch the resolution process, and raise customer happiness thanks to the client Complaint Section module. The maintenance team's schedules are managed, work orders are assigned, repair requests are tracked, and the maintenance team management module observes apparatus performance. The Vessel Shop Management System integrates these components to give companies a centralized platform for managing staff data, attendance, pay, client complaints, and repair teams. The system aids organizations in streamlining their processes, reducing administrative burdens, and enhancing general effectiveness, which boosts revenue and improves client happiness.

Keywords: vessel shop, customer complaint, administration, customer satisfaction