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Reimagining Library Services: The Role of Artificial Intelligence in Modern Library Management

 

 

Dr. Sachin suryawanshi

Librarian

Bharati Vidyapeeth (Deemed to be) University, Pune Abhijit Adam Institute of Management and Social Sciences, Solapur

 

Mr. Dilip B. Deshmukh

Research student,

Bharati vidyapeeth (Deemed to be) University, Pune Yashwantrao Mohite College of Arts, Commerce and Sciences

 

Dr. Mohan Jamdade

Librarian

Bharati vidyapeeth (Deemed to be) University, Pune New Law College, Pune

 

 

Abstract: -

The integration of Artificial Intelligence (AI) in library management is redefining how libraries organize, deliver, and personalize information services. Leveraging technologies such as machine learning, natural language processing, and chatbots, AI enables automation of routine tasks, enhances information discovery, and facilitates user-centered services. This article explores the key applications of AI in areas such as cataloguing, personalized recommendations, virtual assistance, and digital preservation. It highlights the significant benefits of AI, including improved operational efficiency, personalized user experiences, and data-driven decision-making. At the same time, it addresses the challenges libraries face in AI adoption, including ethical concerns, data privacy, skill gaps among staff, and the need for inclusive, accessible technologies. The paper emphasizes that for AI to be effectively and responsibly integrated, libraries must invest in infrastructure, staff training, and ethical frameworks. As libraries transform into intelligent, adaptive knowledge hubs, AI presents both a powerful opportunity and a responsibility to serve diverse user communities with fairness, transparency, and innovation.

Keywords: - Artificial Intelligence, Library management, Virtual Assistants, Chatbots, Natural language processing

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