International Scientific Journal of Engineering and Management

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The Impact of AI and Personalization on Consumer Purchase Decisions in Digital Marketing & E-commerce

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The Impact of AI and Personalization on Consumer Purchase Decisions in Digital Marketing & E-commerce

 

 

Shrihari Kalpana Ashok Dhore1, Dr. Sagar Deshmukh2

1Shrihari Kalpana Ashok Dhore, PGDM Student, D Y Patil PGDMI, Akurdi, Pune.

2Dr. Sagar Deshmukh, Asst. Professor, D Y Patil PGDMI, Akurdi, Pune.

 

 

Abstract –

 

This research paper investigates the profound influence of artificial intelligence (AI)-driven personalization on consumer purchase decisions within the dynamic landscape of digital marketing and e-commerce. As online platforms increasingly leverage AI to tailor user experiences, understanding the mechanisms through which personalized recommendations, targeted advertisements, and dynamic content shape consumer behavior becomes crucial.

This study explores the interplay between AI algorithms, consumer psychology, and e-commerce strategies, examining how personalized interactions impact factors such as product discovery, perceived value, and purchase intent. Through a comprehensive analysis of existing literature, coupled with empirical data gathered from consumer surveys and behavioral tracking, this research aims to quantify the effectiveness of AI-driven personalization techniques. The findings will provide valuable insights for e-commerce businesses seeking to optimize their digital marketing strategies, enhance customer engagement, and ultimately, drive sales in an increasingly competitive online marketplace. By elucidating the specific ways AI personalization alters consumer decision-making processes, this research contributes to a deeper understanding of the evolving relationship between technology and consumer behavior in the digital age.

Key Words:

AI-Driven Personalization, Consumer Purchase Decisions, Digital Marketing, E-commerce, Consumer Behavior, Recommendation Systems, Online Shopping, Customer Engagement

 


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