International Scientific Journal of Engineering and Management

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ISSN: 2583-6129

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The Impact of Diversity, Equity, and Inclusion on Workplace Well-being: Evidence from a Courier Services Company

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The Impact of Diversity, Equity, and Inclusion on Workplace Well-being: Evidence from a Courier Services Company

 

Dr. D.S Latha 1
Ms. S Juliet Silviya 2
1 Department of Management Studies, M.O.P Vaishnav College, Chennai
2 Department of Human Resource Management, Stella Maris College, Chennai

 

Abstract
Background: Organizations increasingly recognize diversity, equity, and inclusion (DEI) as strategic imperatives for fostering workplace well-being, yet empirical evidence on this relationship remains limited.

Objective: This study examines the relationship between DEI initiatives and workplace well-being among employees in the courier services sector.

Methods: A cross-sectional survey was conducted with 116 employees from private sector, using validated instruments for DEI climate and workplace well-being. Data analysis employed correlation, regression, ANOVA, and t-tests using SPSS.

Results: Strong positive correlation was found between DEI and workplace well-being (r = 0.845, p < 0.001). Regression analysis revealed that DEI explains 71.5% of variance in workplace well-being (R² = 0.715, F = 285.576, p < 0.001). Significant age-related differences were observed (F = 4.443, p = 0.005), while no gender differences were detected (p = 0.729).

Conclusions: DEI initiatives significantly enhance workplace well-being, with age being a moderating factor. Organizations should implement comprehensive DEI strategies to improve employee well-being outcomes.

Keywords: diversity, equity, inclusion, workplace well-being, employee satisfaction, organizational behavior


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