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THE IMPACT OF FINTECH ON TRADITIONAL BANKING PROFITABILITY

Authors:

Dr. Pragyanrani Behra. Assistant Professor, Amity University Raipur (C.G.)

Janhavi Divya, BBA VI Sem, Enrollment no- - A80306422154,

Amity University Raipur (C.G.)

Abstract

This study explores the transformative impact of financial technology (fintech) on the profitability of traditional banking institutions. As fintech disrupts conventional banking services through innovative solutions such as mobile payments, peer-to-peer lending, and robo- advisors, it poses both challenges and opportunities for traditional banks. The research examines how fintech affects revenue streams, operational efficiency, customer acquisition, and retention. Using a combination of qualitative and quantitative methods, the study reveals that while fintech intensifies competition, it also encourages legacy banks to adopt digital strategies, potentially enhancing long-term profitability. The paper concludes with strategic recommendations for traditional banks to remain competitive in the evolving financial landscape.

The integration of financial technology (fintech) into the financial services sector has radically transformed the banking landscape. Fintech startups and digital platforms are offering alternatives to traditional banking services by delivering faster, cheaper, and more customer- centric solutions. As these innovations gain widespread adoption, traditional banks face growing pressure to adapt, evolve, and remain profitable in a changing environment.

This study investigates the impact of fintech on the profitability of traditional banking institutions, with a primary focus on Indian banks and supporting insights from global trends. It aims to explore how fintech is reshaping the delivery of core banking services such as payments, lending, wealth management, and insurance, and how this disruption affects key profitability indicators like Net Interest Margin (NIM), Return on Assets (ROA), and Return on Equity (ROE).

The research employs both qualitative and quantitative methodologies, including an analysis of financial data from selected banks, case studies, expert interviews, and a review of regulatory and technological trends. It also assesses banks' responses to fintech disruptions—whether through collaboration, internal innovation, digital transformation, or acquisition of fintech firms.

Findings suggest that fintech has both challenged and complemented traditional banking. While it has eroded fee-based income and increased competition in lending and payments, it has also created new avenues for cost reduction, customer acquisition, and process efficiency. Banks that embraced fintech through collaboration or digitization showed stronger profitability growth than those that resisted change.

The study concludes with strategic recommendations for banks to enhance their competitive edge and maintain sustainable profitability in the fintech-driven era. It also highlights the role of policymakers and regulators in fostering innovation while safeguarding financial stability.