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The Impact of Social Media Marketing on Consumer Buying Behavior

Sourabh Relwani ¹,
¹Amity Business School, Amity University Chhattisgarh
Corresponding Email: relwanisourabh26@gmail.com

Introduction
Social media has become a vital communication tool, enabling people to share ideas and connect globally. It significantly influences consumer behavior, especially in marketing, from awareness to post-purchase stages. Four key ways it impacts buying decisions are: building product awareness, providing social proof, offering promotions and discounts, and utilizing social media influencers. Consumers often discover brands through shared content, while positive reviews and interactions act as social proof. Promotions on platforms encourage purchases, and endorsements by trusted influencers further drive consumer decisions. Social media appeals to all age groups, from students to seniors, and platforms like Facebook, Instagram, YouTube, and LinkedIn are widely used. The study aims to examine how these platforms affect the buying behavior of general consumers and what motivates them to shop via social media. Additionally, social media supports information sharing, memory documentation, learning, self-promotion, and community-building through various digital formats like blogs, podcasts, and videos.