The Role of Artificial Intelligence in Personalizing Digital Marketing Strategies
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The Role of Artificial Intelligence in Personalizing Digital Marketing Strategies
Authors:
Sanjana Jaiswal, Dr.Suresh kumar pattanayak
Amity Business School, Amity University Chhattisgarh
Email: [sanjan.mj03@gmail.com , skpattanayak@rpr.amity.edu]
Abstract: AI as machine learning, predictive analytics, and natural language processing to create highly personalized and targeted marketing campaigns. The study investigates how AI contributes to understanding consumer preferences, segmenting audiences, automating content delivery, and optimizing user experiences in real-time. Through a combination of literature review, case studies, and data analysis, the research highlights the effectiveness of AI-driven personalization in improving customer engagement, conversion rates, and brand loyalty. The findings demonstrate that AI not only enables marketers to anticipate consumer needs but also fosters deeper, data-driven relationships between brands and their customers. The study concludes with recommendations for marketers to strategically implement AI technologies while ensuring ethical use of consumer data.
Keywords: Artificial Intelligence, Digital Marketing, Personalization, Predictive Analytics, Customer Engagement, Consumer Behavior
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