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Training and Development of Employees in Automobile Sector - A Study

Authors:
Dr. Apoorwa Mishra¹, Nandini Chaturvedi²
¹Associate Professor, Amity Business School, Amity University Chhattisgarh
²Human Resources Management and Marketing Program, MBA second year student,

Amity Business School, Amity University Chhattisgarh, Raipur, India
Corresponding Email: sanjanachaturvedi.2002@gmail.com

Date:
May 13, 2025

Abstract:
This study delves into the critical role of Human Resource (HR) functions, particularly training and development (T&D), in enhancing organizational performance and achieving a competitive edge, with a specific focus on Mangalam Hyundai, Raipur. The research underscores the evolution of HR from basic personnel management to a strategic function encompassing talent acquisition, employee engagement, compensation, and legal compliance, all contributing to a productive and inclusive work environment. T&D is identified as a cornerstone of HR, crucial for equipping employees with the necessary skills, knowledge, and abilities to excel in their current roles and prepare for future challenges.

The study highlights the distinct yet interconnected nature of training, which focuses on immediate skill enhancement, and development, which emphasizes long-term career growth and leadership potential. It emphasizes that investing in both is essential for individual and organizational success, leading to improved efficiency, reduced errors, and enhanced job satisfaction. The research further explores the importance of identifying training needs aligned with organizational objectives to ensure workforce capability enhancement.

Drawing upon the context of Mangalam Hyundai, Raipur, the study aims to establish a comprehensive understanding of their existing T&D practices, assess employee satisfaction with these initiatives, and evaluate the effectiveness of current processes. Key objectives include identifying skill gaps, recommending customized training programs, and measuring the impact of T&D on employee performance and organizational productivity. The research also recognizes the importance of fostering teamwork and collaboration through well-designed T&D programs.

Furthermore, the study outlines the numerous benefits of employee training, such as improved morale, alignment with organizational goals, enhanced corporate image, and increased productivity. Conversely, it also examines the negative consequences of neglecting training, including loss of business, constraints on development, and higher operational costs. Various training methods, both on-the-job and off-the-job, are discussed, along with key topics crucial for employee development in today's dynamic business environment, ranging from communication and computer skills to customer service, ethics, and leadership. Ultimately, this research posits that a robust and strategically implemented T&D framework is not merely an operational necessity but a significant source of competitive advantage for organizations like Mangalam Hyundai, enabling them to adapt, innovate, and thrive in the market.

Keywords:
Human Resource, Training and Development, Employee Performance, Organizational Productivity