At ISJEM Journal/EdTech Publishers, we strive to provide a seamless and satisfactory publishing experience for all our authors. Please review our refund and cancellation policy below:

Cancellation Policy

Eligibility for Cancellation:

Authors can cancel their paper submission within 24 hours from the time of submission.

Once the acceptance email has been delivered, the cancellation request will not be entertained, and the paper will proceed through the publication process.

Cancellation Process:

To cancel your paper submission, please send an email to our support team at [editor@isjem.com] with the subject line “Cancellation Request – [Your Paper ID]”.

Include the following details in your email:

Your Paper ID

Title of the Paper

Name of the Corresponding Author

Reason for Cancellation (optional)

Refund Policy

Refund Eligibility:

If a cancellation request is submitted and approved before the acceptance email is delivered, you are eligible for a full refund of any fees paid.

Refund Process:

Once the cancellation request is approved, we will initiate the refund process within 7 business days.

Refunds will be processed to the original payment method used during the paper submission within 7 business days.

You will receive an email confirmation once the refund has been processed.

Contact Information:

For any questions or further assistance regarding cancellations and refunds, please contact our support team at [editor@isjem.com]

Important Note:

Refunds are not available if the cancellation request is made after the acceptance email has been delivered.

Please ensure that all cancellation requests are made in a timely manner to avoid any inconvenience.

We appreciate your understanding and cooperation. Thank you for choosing us for your scholarly publishing needs.